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27Feb2013

Top Questions to Ask Your Ottawa Audi & Volkswagen Mechanic

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If you are looking for a new mechanic for your Volkswagen or Audi vehicle in the Ottawa area then be sure to do a little research to find out which mechanic would work best for you and your vehicle. It might be hard to find a good and loyal mechanic in the beginning but here are some of the top questions you should be asking that will help you speed up the process.

Upselling

Oftentimes, shops will go ahead and fix something that you never asked to be fixed on your vehicle. If you take your car in for a small part change and come out with an unexpected bill of extras you never asked for, this would be a red flag. Ask your mechanic about upselling and let them know that you are only paying for what you consented to. A good mechanic will understand and agree with you, a not so good mechanic might get defensive if asked that question.

Audi Volkswagen Ottawa Mechanic Service 3

The Labour Rate

Ask about the labour rate. Getting the labour rate up front is a great way to compare different mechanics. A local Volkswagen and Audi repair shop will usually have a cheaper rate than a dealer garage. Call around and search online to compare rates and collect a ballpark rate. Some companies will have the labour rate right on their website.

Feedback or Reviews

Search online if you can for reviews or feedback about the mechanic you are inquiring about. Keep an open mind to other people’s opinions and do some research yourself to back up the feedback. A shop with a great reputation is a good place to start looking for your next mechanic.

Also be sure to check out the credentials of the workers and don’t be afraid to ask how long the shop and workers have been in business.

In the end, you are looking for trust and reliability. The questions above will help you weed out the money grabbing garages from the honest ones. Try out a few mechanics for an oil change or something small. If you like their attitude, the process and the final payment due then perhaps the mechanic deserves another chance.

Many mechanics do their best work on specific cars or only certain brands of vehicles. Here at Advanced Autowerks, we specialize in Audi and Volkswagens.

If you have an issue with your vehicle. We would love to help. Send us an email or call us for more information.

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